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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wanetta Johnson

May 11, 2026

5  out of  5
rating by Wanetta Johnson
"This team is awesome! They are always available to help me with anything I need."
We responded:
"thank you so much for your review! we really appreciate it"
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Tina Hissam

April 18, 2026

5  out of  5
rating by Tina Hissam
"I can’t say enough great things about Kay Lewis and her team. She is truly one of a kind—an agent who genuinely cares, not just about policies, but about people. Kay is deeply rooted in the community and treats you like family from the moment you walk in. This is not your everyday insurance experience. Her staff is incredibly kind, attentive, and always willing to go the extra mile to make sure you feel informed and supported. What stands out most is their commitment to giving back and investing in the community they serve. If you’re looking for someone you can trust—who will take the time to guide you and truly look out for your best interest—Kay Lewis is the one to call."
We responded:
"thank you so much for the review Tina, we appreciate you so much"
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Olivia Harman

April 16, 2026

5  out of  5
rating by Olivia Harman
"Always go above and beyond. They always put their customers first!"
We responded:
"thank you so much for the 5 star review, we appreciate it so much"
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Jeff Dailey

March 18, 2026

5  out of  5
rating by Jeff Dailey
"Bundled my auto and home and saved over 300 dollars. Also as a result of using the driving beacon and driving safely I am getting 100 dollars more off my car insurance. They have saved me a lot and have been very friendly and the switchover process was seamless and quick. I am very happy with their service !"
We responded:
"thank you so much for the review! we appreciate it!. please let us know if there is anything else we can help you with. "
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James Kees

March 12, 2026

5  out of  5
rating by James Kees
"We have been with Vonda and the rest of the team for years with our home and vehicle insurance. The team so polite and great to work with! Anytime we have had an insurance issue, they have been quick and responsive to ensure the issue is done in a timely manner. Would highly recommend to anyone looking!"
We responded:
"thank you so much for the review - we appreciate you!"
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Ridge

February 19, 2026

5  out of  5
rating by Ridge
"These guys are great! I’ve been with them forever and they always take care of their customers."
We responded:
"thank you so much for the 5 star review - We really appreciate it!"
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Michael Young

February 13, 2026

5  out of  5
rating by Michael Young
"We have been with this State Farm office for many years, and the service has always been exceptional. The team is professional, knowledgeable, and truly willing to go the extra mile whenever we have a claim or question. They make the process smooth and stress-free every time. We are so thankful for their support and highly recommend this office to anyone looking for reliable insurance coverage."
We responded:
"I am so sorry for the late response - I was sure I had already responded . Thank you so much for the review! we appreciate you"
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Derek Burrell

January 19, 2026

5  out of  5
rating by Derek Burrell
"I have been with this State Farm Agency for a few years now and my experience has been nothing but positive. I highly recommend them and their services!"
We responded:
"Hey Derek, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!"
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Caullen Griffith

January 15, 2026

5  out of  5
rating by Caullen Griffith
"Super friendly staff that made quick work of any and all issues I was experiencing with updating my payment"
We responded:
"Dear Caullen, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. It was a pleasure to serve you."
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Regina Graber

January 14, 2026

5  out of  5
rating by Regina Graber
"Best ever. Great staff. Fun folks. Have always helped. Above and beyond the call of duty. Service is second to none. For Vonda and all the wonderful people over there at Kay Lewis place.. Check em out."
We responded:
"Hello Regina, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! See you soon!"
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Melissa Mangino

January 13, 2026

5  out of  5
rating by Melissa Mangino
"Switching was so easy! The rates were better with same full coverage. Highly recommend"
We responded:
"Melissa, Thanks for the great review! We're thrilled that our team left such a great impression! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future."
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Bruce Feagans

January 13, 2026

5  out of  5
rating by Bruce Feagans
"Kay's office has always been great to work with. Her and her team are always helpful explaining coverages and providing great customer service."
We responded:
"Dear Bruce, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! Hope you visit us again soon!"
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Jennifer Howell

January 9, 2026

5  out of  5
rating by Jennifer Howell
"Vonda at State Farm in Kearneysville is absolutely amazing! She is incredibly friendly, attentive, and thorough, and truly takes the time to make sure everything is explained clearly and handled correctly. You can tell she genuinely cares about her clients and goes above and beyond to provide excellent service. I highly recommend working with Vonda—she makes the entire experience easy and stress-free."
We responded:
"Jennifer, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon."
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Tory Kocik

October 29, 2025

5  out of  5
rating by Tory Kocik
"Have had a great experience with this office, Mackenzie is awesome!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! thanks again"
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Scott Lewis

October 22, 2025

4  out of  5
rating by Scott Lewis
"Always a friendly greeting and efficient answers to my questions. Never had an issue with any claim. The best!"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Jason Zdziera

October 22, 2025

5  out of  5
rating by Jason Zdziera
"Miss Vonda is so great, so friendly, and so knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Arbie de Vries

October 2, 2025

5  out of  5
rating by Arbie de Vries
"I had a rare mechanical breakdown and was stuck. I called my Kay Lewis’ office for assistance and got instructions and helpful advice. The local office guidance was personal and superior to help I received from the app and national call center. After being towed, Kay Lewis’ office cut me a reimbursement check on the spot. Many thanks to Raychelle Anderson - super kind, friendly, and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Russell Lee

July 18, 2025

5  out of  5
rating by Russell Lee
"I have been insured with State Farm for over 15 years. I had Jerry Williams as my agent until his passing and now Kay Lewis in Kearneysville. I have always dealt with Vonda and have received excellent service. The entire offie always make me feel like family. So glad to be part of the Good Neighbor Family!!"
We responded:
"thank you so much for your review - we appreciate you"
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colton pellis

March 27, 2025

5  out of  5
rating by colton pellis
"Raychelle and the entire team spent time to make me feel comfortable inside the office! They offered valuable assistance to get everything started with State Farm! Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! thank you so much for the review"
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Chrissy Keller

January 22, 2025

5  out of  5
rating by Chrissy Keller
"The ladies at the Kearneysville office are beyond professional & helpful! They're always available to help with anything we need."
We responded:
"chrissy, thanks so much for the review!! we appreciate you taking the time to reply."
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Tina Hoffman

January 22, 2025

5  out of  5
rating by Tina Hoffman
"Vonda Palmer was amazing , very helpful and pleasure to speak with"
We responded:
"tina thank you so much for the review! we appreciate you."
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Ms. Symantha

November 13, 2024

5  out of  5
rating by Ms. Symantha
"I had a fabulous experience today on the phone with Onjelyk. I was stressed about some changes happening and she skillfully and KINDLY guided me through each step with patience. Appreciate your kindness and continued business with SF."
We responded:
"thank you so much for the review! we are thankful you were able to get everything taken care of."
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Jackie Connelly

November 12, 2024

5  out of  5
rating by Jackie Connelly
"I signed up with Onjelyk last week and she was very helpful. She signed me up for car insurance and it was much cheaper than what I was previously paying. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Welcome to our Agency"
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Mike Puckett

November 12, 2024

5  out of  5
rating by Mike Puckett
"Onjelyk was so helpful when I came in on 11/8 to get signed up for car and renters insurance. She was very knowledgeable and helped me get the best deal I could for the services I needed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Welcome to our Agency"
Profile photo of Caroline Hoover

Caroline Hoover

June 18, 2024

5  out of  5
rating by Caroline Hoover
"Vonda Palmer was amazing!! So helpful, and knowledgeable. She was able to give us a quote for bundle home and auto that put Geico to shame! After sitting with us and reviewing everything, we left office with paper quote printed off and she sent email information as well. Very proficient, friendly and a pleasure to work with. Would highly recommend Vonda to anyone looking for new or updated policy!!"
We responded:
"Thank you so much for taking the time to give is a review. Vonda is amazing and we are thankful for her. We appreciate you!"